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Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Valmark Ltd ("Valmark", "we", "our", or "us"), a company registered in the Republic of Cyprus, collects, uses, and protects information when you visit our website or use our services (together, the "Services"). We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Information We May Collect

We may collect the following categories of information:

  • Information you provide directly. For example, if you contact us via email or any contact form we may make available, we will receive the details you share, such as your name, email address, and the content of your message.
  • Technical information. When you visit our website, we may automatically collect limited technical information, such as your IP address, browser type and version, device type, operating system, referring page, and timestamps.
  • Usage information. Aggregated data about how our website is used, such as pages viewed, session duration, and interactions, collected in a privacy-respecting manner.

2. How We Use Information

We use the information we collect to:

  • Operate, maintain, and improve our website and Services;
  • Respond to your inquiries or messages;
  • Monitor and analyse usage trends and website performance;
  • Protect the security and integrity of our Services;
  • Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing

Where GDPR applies, we process personal data only when we have a lawful basis to do so. Depending on the context, this may include: your consent; the performance of a contract; compliance with a legal obligation; or our legitimate interests in operating, securing, and improving the Services.

4. Cookies and Analytics

Our website may use a small number of cookies or similar technologies strictly necessary for the site to function correctly. If we introduce analytics or measurement tools, we will use providers that support privacy-respecting, aggregated measurement and, where required, we will request your consent first.

Most browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of the website.

5. Sharing of Information

We do not sell personal data. We may share information only:

  • With trusted service providers that support the operation of the Services, under appropriate confidentiality and data-protection obligations;
  • When required to comply with applicable law, regulation, or valid legal process;
  • To protect the rights, property, or safety of Valmark Ltd, our users, or the public.

6. International Data Transfers

Personal data may be processed in countries other than your own. Where this occurs, we take reasonable measures to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data:

  • The right to access the personal data we hold about you;
  • The right to request correction of inaccurate or incomplete data;
  • The right to request deletion of your personal data;
  • The right to restrict or object to certain processing;
  • The right to data portability;
  • The right to withdraw consent, where processing is based on consent;
  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove such information.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

12. Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us: